Feedback regarding the care received

We welcome your feedback

‍Are you a patient?

‍At Yazen Health, we are continuously working to improve our operations — both our medical treatment model and our efforts to meet patients' needs for information and transparency in the care we provide.
The patient's integrity and the right to safe, high-quality care are our highest priorities.
Your feedback is important to us. As a patient, you have the right to receive a response to your feedback, and we systematically investigate any shortcomings to address your needs and rights as a patient.

How to contact us

If you have any feedback or complaints regarding the care or services provided by Yazen Health, you are warmly encouraged to contact us directly. In line with legal requirements, we will investigate any reported issues and follow up with you.

Feedback form for patients

NameEmailPhone Message

Yazen would like to have your consent to process data concerning health. When participating in giving us feedback on the care received, Yazen will process the following types of personal data: name, email, phone number and feedback (in free text). The purpose is to gather patient feedback to improve our service. As some of this data may be categorized as special category data in the GDPR, your explicit consent to the processing of that data is required. To give your consent is voluntary and valid until further notice. You can withdraw your consent at any time by sending an email to dpo@yazen.com. For more information on how we process your personal data and your rights under applicable data protection legislation, please read our privacy policy.

I hereby consent to Yazen Health AB:s processing of my special category data for the purpose described above.

Thank you for your feedback.
We will get back shortly.

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Are you a healthcare provider wishing to report an incident?‍

Email us:
support@yazen.com

or send a letter to our physical address:

Anckargripsgatan 3,
211 19 Malmö
Sweden

© 2025 Yazen. All rights reserved.

Yazen Health AB operates as a registered healthcare provider under the General Data Protection Regulation (GDPR), the Swedish Health and Medical Care Act, Patient Data Act, and the Patient Security Act. Our proprietary systems, including the patient app and electronic medical record (EMR) system, are officially registered with the Swedish Health and Social Care Inspectorate (IVO).

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